Emporio Veracruz Hotel - Veracruz

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Veracruz
Emporio Veracruz
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Emporio Veracruz | Veracruz | Mexico

Paseo del Malecón 244, 91700 Veracruz, Mexico

➤ Emporio Veracruz | Veracruz

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Get the celebrity treatment with world-class service at Emporio Veracruz
This Veracruz hotel overlooks the historic Fort of San Juan de Ulúa. The hotel offers 3 swimming pools, a spa, 3 restaurants and 24-hour room service.

Emporio Veracruz features a 32-inch flat-screen TV and iPod docking station in every guest room. A minibar and coffee maker are also provided in each room. Some rooms also offer a balcony with ocean views.

Recreational facilities at the Veracruz Emporio include a gym, sauna and hot tub (reservation is mandatory). Guests can also use the business center. Medical and babysitting services are also available.

Restaurante Condimento at the Emporio serves Mexican and international cuisine. La Cevichería is a casual restaurant located in the pool area.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap

See photos for Emporio Veracruz Hotel

Review score

Based on 81 reviews

Facilities

8.5

Cleanliness

8.7

Comfort

8.9

Value for money

8.3

Location

9.4

Total

8.7

Free WiFi

7.5

Room choices in Emporio Veracruz Hotel

Superior King Room

X 3 X 3

Superior Room with Ocean View

X 3 X 3

Privilege Double Room

X 3 X 3

Super Saver Superior Room

X 3 X 3

Superior Double Room with Two Double Beds

King Room with Sea View

King Suite

Emporio Veracruz Hotel Services

Internet	Wired internet is available in the rooms and is free of charge.
Bathroom	Toilet paper, Towels, Bath or shower, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Alarm clock
Outdoors	Outdoor furniture, Sun terrace
Kitchen	Coffee machine
Activities	Live sport events (broadcast) Off-site, Children's playground
Media & Technology	Flat-screen TV, Cable channels
Food & Drink	Coffee house on site, Fruits Additional charge, Wine/champagne Additional charge, Kid-friendly buffet, Kid meals Additional charge, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker
Parking	Free public parking is possible on site (reservation is not needed)., Valet parking
Reception services	Invoice provided, Private check-in/check-out, ATM/cash machine on site, Luggage storage, Tour desk, Currency exchange, Express check-in/check-out, 24-hour front desk
Entertainment and family services	Babysitting/child services
Cleaning services	Daily housekeeping, Ironing service Additional charge, Dry cleaning Additional charge, Laundry Additional charge
Business facilities	Fax/photocopying Additional charge, Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, CCTV outside property, CCTV in common areas, Smoke alarms, Security alarm, Key card access, 24-hour security, Safety deposit box
General	Shuttle service Additional charge, Grocery deliveries Additional charge, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Packed lunches, Lift, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service
2 swimming pools	Opening times, Open all year, All ages welcome, Opening times, Open all year, All ages welcome
Wellness	Fitness, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Sun umbrellas, Public Bath, Open-air bath, Hot spring bath Additional charge, Hot tub/Jacuzzi Additional charge, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre, Sauna Additional charge
Languages spoken	English, Spanish

Emporio Veracruz Hotel Terms and Conditions

Check-in	From 15:00
Check-out	Until 13:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds	Children of any age are welcome.
No age restriction	There is no age requirement for check-in
Pets	Pets are not allowed.
Accepted payment methods	Cash Emporio Veracruz accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

If you book an offer with breakfast included, please note that children from 3 to 11 years will pay an additional fee. For further information, please contact the establishment.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Other known names for Emporio Veracruz Hotel

Emporio Veracruz

Frequently asked questions about Emporio Veracruz Hotel

How do I get the best price guarantee for Emporio Veracruz Hotel?

Best price guarantee on our site. Book here and avoid any surprises at your arrival to Emporio Veracruz Hotel. If you find a better rate on pages like Booking.com, Expedia or Hotels.com, contact us through our page's "Contact" tab and we'll improve the rate by up to 10%.

Is WiFi available at Emporio Veracruz Hotel?

Wired internet is available in the rooms and is free of charge.

Is there free parking available at Emporio Veracruz Hotel?

Free public parking is possible on site (reservation is not needed)., Valet parking

What are the outdoor activities at Emporio Veracruz Hotel

Outdoor furniture, Sun terrace

What languages are spoken at Emporio Veracruz Hotel?

English, Spanish

What are the general services offered at Emporio Veracruz Hotel?

Shuttle service Additional charge, Grocery deliveries Additional charge, Minimarket on site, Shared lounge/TV area, Air conditioning, Non-smoking throughout, Wake-up service, Car hire, Packed lunches, Lift, Facilities for disabled guests, Non-smoking rooms, Wake up service/Alarm clock, Room service

Are pets allowed at Emporio Veracruz Hotel?

Pets are not allowed.

What is the check-in time at Emporio Veracruz Hotel?

From 15:00

What is the check-out time at Emporio Veracruz Hotel?

Until 13:00

100% real reviews of Emporio Veracruz Hotel

If you have any questions regarding the facilities or services provided at Emporio Veracruz Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Mexico

Alberto

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Only picked this place because of the location.

location

The attitude from the bellboy (disrespectful to my wife, it´s ok to look, but to stare ? ) and I had to complain with the Manager. The bartender´s service by the pool was very poor (cocktails were lack of flavor and full of ice). No ice available in the machine´s floor during 4 consecutive days. Dissapointing view from the balcony, all the pipes full of rust and fecal from birds. Couldn´t put a step on it. (5th floor)

Spain

Nikolay

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Five stars

Great location on Malecón, nice well-equipped room, great pool area, exceptional breakfast

Bathrobe and slippers would be appropriate

United States of America

Jose

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Exceptional

Everything

N/A

Mexico

Cardenas

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

We enjoy the time there

Location is wonderful to meet the city

United States of America

Isabel

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Make sure you print your booked plans with the cost and who is staying with you before you get there

The location was perfect. The restaurant located in the hotel was great. One particular young man at the bar seemed like he was annoyed that we were ordering beverages from him. We tried to avoid him and ordered from other staff members. The pools were awesome, but definitely needed more umbrellas at the middle pool. The covered one needed some fans to circulate the air. We went when it was 90 degrees and 68% humidity…..

Very clean and attentive staff, except that one bar tender. We booked 2 months before and we booked two bedrooms one with two people, and the other with three. I later noticed they were both with two. I called Emporio to change the number and they told me to call booking. I called booking and they told me they were going to have Emporio change one of the rooms to three people staying. When we got there that change had not been made. I had to show my emails stating that I had called booking to make the change. When we left, they tried to charge me another 500 pesos, which kind of upset me not because of the money but because I knew that I owed them and nothing else I signed the paper saying that I was not agreement with the added charge and didn’t have to pay. Once I get back to the states, I will be calling back to make sure that everything was cleared up.

Canada

John

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Great

Central

Nothing

Australia

Angelica

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Come here every single time and will continue to come with my family in the future

Indoor pool, staff absolutely lovely going above and beyond, bar service

Just as a feedback the security guard at the door never looked away from his phone when we came in on Tuesday night, I was even talking to him but he didn’t notice because he was full on deep into whatever he was watching lol

Mexico

Ivan

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Exceptional

All great, good location and beautiful view

Mexico

Agustin

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Comfortable and located.

Great location just to be in Veracruz downtown!

Need some maintenance.

United States of America

Sarah

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Wonderful

Clean and 11/10 breakfast buffet, nice decor

The balcony isn’t very nice, the shower was a little difficult to use too.

United States of America

Andrew

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Wonderful seaside hotel in old Veracruz

Great location with balcony views, elaborate breakfast buffet, cozy lounge, etc

Check in was slower than it needed to be

Canada

John

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Overall great place to stay in Veracruz city. Also, I don’t believe there are many other good options.

Great location and facilities were good. The staff were very friendly. The food in the main restaurant was good.

One of the restaurants was closed. The patio door in our room didn’t lock and the bathroom smelled.

Mexico

David

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Wonderful host. Very nice facilities

Fantastic hotel in a very classic area of the port.

United States of America

Ricardo

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Very confortable, everything works out for us.

Love everything; wonderful service.

The friendliness and professionalism of the staff, also the well maintenance of the hotel.

Mexico

Valeria

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Very Good

It has super nice staff and lots of things to do. The spa is the best part of the hotel

It has a few maintenance details in the room

United Kingdom

Jordan

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Perfecto

From the very moment we arrived the staff were very helpful and friendly, even though at time our lack of Spanish caused confusion. They even let us check in early. The room was perfect, the views from outside our balcony of the port was immaculate, the size of the room was amazing we had more than enough space. The location of the hotel on the port and next to the town square was excellent, we always felt safe when looking around the local area. The complimentary breakfast was delicious and staff again was very friendly. Pool area was never busy and very chilled. Cannot fault our stay, it exceeded our expectations and would happily stay there again.

Shame the top deck was closed but it was being refurbished so we understand.

United States of America

Miguel

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Exceptional

Everything

Mexico

Filippovich

10,0 Excellent

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Exceptional

Everything was excellent

Nothing

Mexico

Alejandra

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Very Good

I like my room, the facilities but what I like the most was the views from the restaunrant

I think the buffet wasnt as good as it should be according to the price but also the servicie, it took a long time and some of the cups were not clean

United States of America

Abel

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Emporio Veracruz Hotel

Very Good

Location

Lack of security

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